2-1-1 Studies and Reports

Michigan 211 Business Plan, February 2011

Benefit/Cost Analysis of Aloha United Way's 211 Program, May 2009

Arkansas 211 System Cost/Benefit Analysis, January 2, 2009

University of Washington 2006 Study

Michigan 2-1-1: Prospects and Possibilities, November 9, 2006 and Michigan 2-1-1: Prospects and Possibilities, Executive Summary , November 2006

Butte County Update and Report, January 2006

National Benefit/Cost Analysis of three Digit-Accessed Telephone Information and Referral Services, December 2004

San Diego First 5 Commission Study. June 2, 2003

Maryland Study, October 31, 2001

Texas Study, August 2000, and Analysis, December 1998

Nebraska Study, Spring 2000

New Mexico Study